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5 Ways to Deal with Difficult or Negative Customers


Word Count 1111

There’s nothing more frustrating in business than difficult, or intransigent customers or clients. Whether it’s your fault, one of your staff members, a supplier, or simply an impossible-to-please customer there’s no way to avoid them from time to time. Given that we all have to face these people, here are a few ways to minimize the impact on yourself, your company, your employees and your bottom line. …

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