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customer-service

Why Are Some People a Pain?

$14.95

Word count: 597

I don’t know about you, but I seem to be a magnet for difficult, angry, frustrated people – they can be customers, potential customers, suppliers, staff, or even family. They can be a tremendous drain on both ones’ time and energy, but how do you deal with them politely and effectively?
Depending on our personality we either confront them…

SKU: CS-11-16-007 Category: