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customer-service

Effectively Applying Customer Feedback

$14.95

Word Count 644

One of the biggest changes in customer satisfaction in the last 10 years, is the expectation of customers to be included in conversations with the companies they buy from. The advent of social media has catapulted this expectation to the point where many consumers are no longer willing to just spend their money, they expect to be an active part of what your business does, and how it does it …

SKU: CS-01-17-012 Category: